Privacy Policy

We, The Mathrubhumi Printing and Publishing Co Ltd (hereinafter “Mathrubhumi”), are committed to protecting and respecting your privacy as a browser to our website.

This Privacy policy is subject to the terms of the User Agreement of this website.

When you click on the “I Agree” button on our webpage, universal resource locater (URL) to get onto our web pages and content links thereon you are deemed to have agreed be bound by this policy as updated from time to time. So please carefully read this document first and take a print out of the same for future purposes.

This policy will tell you about:

1. Who we are
2. What data we collect
3. What we do with this data
4. Where we store this data
5. How long we store your data for
6. Steps taken to keep data safe
7. Our Cookie policy
8. Our right to amend our policy
 

1.WHO WE ARE

Mathrubhumi is the data controller. We own and/or operate content relating to a large number of news, lifestyle and entertainment into our web sites (including mobile applications/apps). We refer to our sites and apps as, collectively, the “Services” within this policy. Some of our terms will make reference to our Partner Sites and any reference in this policy to “us” or “we” or “our” may sometimes include our Partner Sites and Specific category listing portals.

(a) ABOUT OUR COMPANY

As a large organisation we have a number of divisions and specific category portals that operate some of our sites and provide the Services to you. For data protection purposes, these companies are called data processors. Our divisions are all wholly owned by us.
 

2.WHAT INFORMATION WE COLLECT ABOUT YOU:

We may collect and process different types of information about you. Some of this data is considered to be Personal Data (that means you can be identified by it including Sensitive Personal Data) and Anonymous Data (that is data that you cannot be identified from)

(a) Information we collect if and when you sign up for any of our add on Services:

We may seek and receive from you your personal details including but not limited to your real name, user name, address, telephone, email address, date of birth, race, religion, sexual orientation and any other information you submit when you create a profile and sign up to our Services

(b) Data we receive in respect of customer service and support. If you contact our customer support or others, we will keep any information you provide to us including records of correspondence.If you provide feedback to us, or take part in any customer survey, or participate in competitions we, we will keep any information you provide.

(C) Web based security technologies automatically identify your location according to the IP address assigned to your computer machine or mobile device by your Internet Service Provider, and mobile location data (see more details below – Information we receive about your location) Usage data about how you use our site, this is what we consider Anonymous Data, which we collect using Cookies (see better details at item 9 below on our “Cookie Policy”).

(d)Information we collect from partner networks that you use

Some of our Services have the ability to link your use of the Services to other networks you might have access to. For instance, if you already have an account with another social network e.g. Face Book, you can share the data you have on our site with that network. To enhance your experience and create a personalised service we may ask you to login to your FaceBook account. By doing so you grant us access to your information stored on your FaceBook profile including without limitation your personal information, photographs, videos, interests and locations. Likewise when you login to the other network or install our app, we will receive the basic information from you including but not limited to your name, photos, gender, networks, user ID, friends list and any other information you make public and your email address. If you have logged into other social networks and linked them to any of our profiles you grant automatically grant us permission to post updates, including location information, on your behalf therefore please exercise caution. You can turn off location data – see below in the specific settings in your internet connected device

(e) Information we collect about your location

We can collect location data from your internet enabled computer and/or internet connected device. When accessing the Services from an internet connected mobile device you will be given the option to allow location sharing with our application. If you do not wish to share your location data with us please exercise due caution to turn off this feature by following your device instructions to do so. For national security reasons, we are required to track your IP address if you are using a computer to access the Services. Our web servers automatically collect limited information about your computer's connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data -- such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.
 

3. LOCATION TRACKING

If you are using a mobile device we are required to use GPS with an accuracy range of 20 to 100 metres. We are also required to use your location data to research our own Services, develop new products and improve our Services, including using third parties to help us either provide the Services to you or develop new ones, and target advertising to suit your user experience. Your internet connected devices provide lots of information about the device including the brand, model, version of operating system, installed app details, email accounts, mobile carrier and so on. We may also connect your account with location data and can show your location on our map within some of our Services.
 

4. HOW WE USE YOUR INFORMATION

Mathrubhumi may be required to share personal information to any third party without obtaining the prior consent of the User in the following limited circumstances:

a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations.

b) Mathrubhumi proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

We process data we collect from you for the following core purposes:

To administer your browsing activity with us (including notifying you of any announcements, updates, special offers or services, should you consent to this);

To help us improve the structure, layout and usability of the Services;

To allow you to participate in any future interactive features of the Services (including the features that require the mobile phone number);

To help personalise your repeat visits to and usage of the Services;

To provide you with information on products or services or news and offers that you request from us (see below under 'Marketing' for more information);

To answer any questions you may raise or respond to any comments you may send to us;

To notify you about changes to our service or the functionality of the Site;

To carry out market analysis and research;

To ensure that you are complying with the terms and conditions of use and to comply with our statutory and regulatory obligations;

(a) Creation of duplicate profiles across our Partner Sites

If you sign up to any one of our Services we will send you an email shortly afterwards advising that we have created a profile on our websites to enhance your browsing experience. When we email you about this you will have the option to decline this service, at no costs whatsoever. So do exercise your option at this time before you proceed further.

(b) How we use your information about your Contacts

The information about the user as received by Mathrubhumi is: (a) information supplied by users and (b) information automatically tracked while navigation (Information). To avail certain sites / services on our websites, users are required to provide certain information for the registration process namely:- a) your name, b) email address, c) sex, d) age, e) PIN code , f) credit card or debit card details g) medical records and history h) sexual orientation, i) biometric information, j) password etc., and / or your occupation, interests, and the like.. The Information as supplied by the users enables us to improve our sites and provide you the most user-friendly experience. Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.If you choose to upload your Contact’s name and email address and/or mobile number you are automatically permitting us to send an email or social network or mobile invitation on your behalf, inviting your Contact to join the Services. We will store your Contact’s name and email address solely for the purposes of inviting them to sign up to our Services and for associating your Contact with you and other people they may know. If your Contact does not want us to store their email address which you uploaded to our Services, they can ask us to remove it by notifying us at [email protected] We will not store your Contacts information after invitations (up to a maximum of 3) have been sent. Your Contacts will then only receive future emails from us if they choose to accept the invitation and join our Services, or if you use any of our tools to share experiences with your Contacts and you input their email address for us to use again.

(d) When we are called upon disclose your information to third parties and why

We may be required by law e.g. through potential or actual litigation, court order, public or governmental authorities, or rules and regulations within or out with your place of residence to disclose all or part of your information to third parties. We may also deem it necessary to make such a disclosure in the event of an issue of national security, law enforcement or other such similar situations as we deem necessary including, for example, allegations of alleged infringement of copyright, trademarks or other third parties’ rights by users. With your express consent, we share your personal information with our partner service providers in order to provide their Services to you including those parties who assist us with information processing, credit and payment processing, fulfilment of your subscription order, managing and hosting data, conducting consumer research or satisfaction surveys. These disclosures relate to providing our Services, improving our Services and delivering targeted advertising to you. We do not, under any circumstance, provide your contact details to third parties for direct marketing by them to you.

(e) A user always has the option of not providing the information which is not mandatory. Any User browsing this website, is not required to disclose his identity or provide any of his information every time. It is only at the time of registration, the User is required to furnish the details in the registration form.
 

5. MARKETING

(a) When we market to you directly about our products and services

We may, with your express consent, share your information with our Partner Sites and Group Companies to develop and deliver targeted advertising to you of our Partner Sites and Group Companies’ products and services, or to help us to prepare marketing reports. Contiguous to this, we may send you information about our Partner Sites and Group Companies’ products and services, news and offers, and selected third party products and services that we think may be of interest to you. We may do this by contacting you through your email address or mobile phone number that you have provided. Any communication received from us, as consented to by you, will clearly state that it is being sent by us. You have the option to opt-out of our marketing communications at any time.

(b) When third parties market to you

Your email is shared with third party service provider to provide you services of the chat. Your personal information is safe with us and third party service provider. It is only needed to authorise you to use Chat functionality on our platform. We handle the user data securely.

findhome.com also includes links to other websites. Such sites are governed by their respective privacy policies, which are beyond our control. Once you leave our servers (you can tell where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from ours. If you can't find the privacy policy of any of these sites via a link from the site's homepage, you should contact the site directly for more information.

If you have specifically consented to receive marketing communications from third parties, your data may be passed on to such third parties with whom we may enter into data sharing agreements with, from time to time, for marketing purposes. We cannot be held liable for the content of the third party’s communications or products/services they are promoting. If you have provided this consent, but change your mind, you can opt-out at any time (see below). Please be advised that you will also require to also contact the individual third parties who have been marketing to you if you wish to entirely stop receiving their communications directly.

(c) Opting Out of Third Party Services and Marketing

If you change your mind about the marketing and third party based consent you have granted to us, you can amend your preferences under the “My Activity” section of your chosen Site or emailing us at [email protected]
 

6. WHERE WE STORE YOUR DATA

The personal data that we collect from you may be transferred to, and stored at, a location outside Kerala where we may host our servers. It may also be processed by law enforcement agencies, employees and independent contractors of our Group Companies located within or outside of INDIA who work for us or for one of our suppliers (for example, staff who are involved in providing services that you order from us, processing your payment details or providing support services to us). By submitting your personal data to us, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. By accepting this Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, you may opt out of the receipt of certain communications in your profile. You may make changes to your profile at any time. It is our belief that privacy of a person can be best guaranteed by working in conjunction with the Law enforcement authorities.
 

7. HOW LONG WE KEEP YOUR DATA FOR

Generally speaking, we only store data for as long as it is necessary to provide products and Services to you and others, with information typically being held until you cancel your membership. Whilst using findhome.com and connected websites, we make good faith efforts to provide you, as and when requested by you, with access to your personal information and shall further ensure that any personal information or sensitive personal data or information found to be inaccurate or deficient shall be corrected or amended as feasible, subject to any requirement for such personal information or sensitive personal data or information to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.
 

8. KEEPING YOUR DATA SECURE

Whilst we take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

All information gathered on findhome.com is securely stored within the Mathrubhumi controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.

However the internet is an ever evolving medium. We may change our privacy policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be.

9. OUR COOKIE POLICY

As already explained hereinabove, we may procedurally collect information about your computer or mobile device by using Cookies. If you use our site you are consenting to the use of Cookies as explained here. Cookies are small text files that are placed on your computer by websites that you visit and provide statistical data to us, that does not identify you personally but can tell us a lot about your browsing habits to tailor your user experience to suit your needs.

These Cookies are intended to improve the responsiveness of the sites for our users, , We use web based tools to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when you ask for a personalised service). A cookie cannot read data off your hard drive. Our service partners may also assign their own cookies to your browser (if you click on their links), a process that we do not control.

Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. We use cookies to enhance our security, help us gather information during subscription and understand our web traffic trends. They help us to improve the Services and to deliver a better and more personalised service. They enable us:

To estimate our audience size and usage pattern;

To store information about your preferences, and so allow us to customise the Services according to your individual interests;

To speed up your searches;

To recognise you when you return to any website or application;

To provide anonymous statistical information: Non-personal data may be gathered on our behalf using cookies, log file data, and code that is embedded on our websites by specific third party partners. We use this non-personal information to help improve the services we provide to you.

findhome.com has implemented and uses Display Advertising to Remarket with Google Analytics to advertise online. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager. Third-party vendors, including Google, show our ads on sites across the Internet. We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies together to inform, optimize, and serve ads based on someone's past visits to our website.

As already stated elsewhere in this website, when you visit the publicly available sections of the Services, a session ID cookie is placed on your computer that only lasts while you’re visiting. We also place persistent cookies (also known as local storage devices) on members’ computers, so that we immediately remember and recognize them to make your login in process faster and easier. You may set your browser to block cookies and local storage devices, but if you do so, you may not be able to access all of the features of the Services. For further functionalities and the uses about cookies visit: www.aboutcookies.org
 
 

10. OUR RIGHTS TO AMEND THIS POLICY

We keep our privacy policy under regular review and will post any changes to it on this page. We encourage you to regularly review our privacy policy to make sure you are always aware of what information we collect, how we use it and under what circumstances, if any, we may share it with other parties. We may also contact you from time to time to advise of any changes if we feel such notification is necessary depending on the extent of the changes.
 

11. LINKS TO OTHER THIRD PARTY WEBSITES

Our websites, apps, and promotional materials, may, from time to time, contain links to and from the websites of our third party networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.



 

12. ADDITIONAL PRIVACY PROTECTIONS FOR CHILDREN USING THE INTERNET

We do not solicit or target persons younger than legal age for collection of information online. Our Site does not permit children under the age of 18 to become users and we do not accept any information from children. By submitting information to us you represent that you are over the age of 18. We encourage minors to seek the consent of their parents before providing any information about themselves or their households to anyone on the Internet. We encourage parents to take an active role to protect the privacy and security of their children and to prevent the inappropriate use of information about their children. We support the development of technologies that help parents to control the collection and use of personal information from children who use online services in their households.
 

13. QUESTIONS

If you have any questions about this privacy policy then please contact us at [email protected]
 

14. COMPLAINTS AND GRIEVANCE REDRESSAL

Any complaints or concerns with regards to content or to report any abuse of laws or breach of these terms may be taken up with the designated grievance redressal officer as mentioned below via post or by sending an email to [email protected]  for the attention of the  ("Grievance Redressal Officer") 

The following information must be furnished.

(a) A physical or electronic signature of a person authorized to act on behalf of the copyright owner for the purposes of the complaint

(b) Identification of the copyrighted work claimed to have been infringed.

(c) Identification of the material on our website that is claimed to be infringing or to be the subject of infringing activity. 

(d) The address, telephone number or e-mail address of the complaining party

(e) A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law.

(f) A statement, under penalty of perjury, that the information in the notice of copyright infringement is accurate, and that the complaining party is authorized to act on behalf of the owner of the right that is allegedly infringed.

(g) Full address with address proof and signature of complainant.
 

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